Privacy Policy

Last updated: August 10, 2024

Papas Beach (“us”, “we”, or “our”) operates the Papas Beach website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://papasbeach.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Payments

We accept payments through Viva smart wallet. When processing payments, some of your data will be passed to Viva, including information required to process or support the payment, such as the purchase total and billing information.

Thanks for Choosing Papas!

We want to make sure you feel comfortable about what happens when you browse our website or give us any of your information. Formal’s not our style, so we’ve made this as easy to read as we can (but we can’t help it being so long, sorry).

We will always make sure your Personal Information is safe and secure. This Privacy Policy explains how we collect, record and use the information you give us. It also explains the choices you can make about the way your information is collected and used. If you provide us with Personal Information, it means you’re giving us your permission to collect, use and transfer it in the ways set out in the Privacy Policy.

Our websites in Greece are:

We’ll refer to these websites, other services which require you to provide us with your Personal Information collectively as the “Service” in the rest of this policy (it just saves time).

Our use of cookies are set out in our cookies policy.

If you do not agree to anything set out in this Privacy Policy, please do not use the Service and do not give us any Personal Information.

When you visit our Service,  you may provide us with information personal to you including for example your name, your billing address, your email address, your mobile phone number and the other information outlined below (your “Personal Information”). You may provide additional Personal Information if you wish.

You may provide us with Personal Information in a number of ways:

1) when using one of our Eat In services, such as table reservation or completing an order at your table you may be asked to provide basic registration details such as your name, email address and a contact phone number.

2) by inputting your payment details – but only in order to complete a transaction.

3) by corresponding with our Customer Experience team by email, live chat, in writing, on social media or telephone, in which case we may retain the content of your emails, letters or conversations together with your title, name, email address, the social media username that you’re using, telephone number and our responses.

We may also collect information about your device, including (where available) your IP address, operating system and browser type, the geographical location of your device, how you use our Service, and the date and length of your visit.  This information is collected automatically. This information is aggregated and it does not identify you as an individual. We do this to help improve your experience on our Service.

2. How will you use my Personal Information:

We use your personal information for:

1) allowing you to make a table reservation and pay for an order at your table

2) processing an order for delivery

3) meeting legal, regulatory and compliance requirements;

4) investigating any complaints about the Service;

5) investigating any safety or security incidents or breaches;

6) For fraud prevention purposes

7) For the protection of our employees, customers and property via the use of CCTV in our restaurants

We always want to make sure you’re in control of the information you give us, so we will ensure only the data we really need for the services being used is processed.

3. What is the lawful basis for processing my Personal Information?

We will only use your personal information when the law allows us to. In most cases, we will use your personal information in the following circumstances:

1) Where we need to perform the contract we have entered into with you, e.g. in the processing of an online or eat in order, making a table reservation etc.

2) Where it is necessary for our legitimate interests, e.g. to gather feedback from you on our products and services or for the prevention of fraud

4. Do you share my Personal Information with anyone else?

We never sell or give your Personal Information away to anybody.

Where we share your Personal Information we ensure that they have agreed to be bound by this Privacy Policy and will only use it for the purposes outlined in this Privacy Policy.

It’s possible that we, or one of our divisions, agencies or affiliates, could merge with, be sold to, or be acquired by a third party. In accordance with the conditions of this Privacy Policy, we may share your Personal Information with any successor company.

We may share your Personal Information with:

entities:

We’ll share your “Personal Information” with people or departments within Nando’s but only if they have a need to access it.

Third parties:

We may disclose Personal Information about you to other third parties to comply with applicable laws and regulations. We also have the right to disclose such Personal Information to third parties where there’s been a complaint concerning your use of our Service or where we believe that you haven’t complied with our Privacy Policy.

When you place an order with us for delivery, we will only share the personal information required by our partners to fulfil your order.

We engage third party payment processors to process the payment of your online order. These third party processors may store your payment card details, if you want them to, to speed up your transaction time. If you do not want to take advantage of this, please do not select this function.

We may also share such details with auditors or legal professionals to obtain professional advice. If we do this, your statutory data protection rights will be preserved.

You should be aware that if we’re requested by the police, a regulatory or government authority in the investigation of suspected illegal activities to provide your Personal Information, then we are entitled do so.

10. How long will Pap’s keep my information for?

We won’t keep your Personal Information for longer than is necessary for legitimate business purposes or than is required by law.

When required to do so we will always ensure the data retained and, where applicable, shared, is always proportionate and limited to what is necessary.

11. The use of our service by under 14s

Our Services are not intended for children and are therefore only to be used by anyone aged 14 or over and those under the age of 16 should have their parents or guardians’ permission. We encourage the supervision of children’s online activities. For example, parental control tools which are available online to help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other Personal Information online without parental permission. Your child’s privacy is important to us and we are committed to safeguarding children’s Personal Information collected online. Users of our Service may participate in many activities without providing any Personal Information. However, if you’d like to participate in certain interactive features on our Service, we’ll ask you to provide us with certain information, such as your email address and age. Nando’s will not send any marketing communications to anyone who has disclosed that they are aged under 16.

12. Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect new company initiatives, services, changes in the law or technology. Any changes we make to this Privacy Policy will be posted on this service so that you are always informed of the latest version. We’ll also include the date of the most recent revisions at the top of this page.

13. How can I contact Papas?

If you have any questions or comments about this Privacy Policy please feel free to get in touch with us.

Papas Beach, Patriarchou Germanou 12, Kos, 853 00

If you’re reading this and you made it through all that, we’re pretty impressed right now.

Terms and Conditions - Privacy Policy